Your access to and use of the LeanPasta.co.nz Website is subject to these Terms and Conditions. By accessing and using this Website, you accept and agree to these Terms and Conditions without any limitation or qualification.
These Terms and Conditions together with your Order constitute the entire Contract between NZ Enterprise Holdings Ltd. T/A LeanPasta.co.nz (the Company) and you for the supply of Products you have ordered. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing.
‘Order’ means the order submitted by you for Products on the Website and ‘Products’ means the products available for sale on the Website.
Legal Capacity to Transact
By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. If you are under the age eighteen (18) years you cannot place orders with LeanPasta.co.nz.
Should LeanPasta.co.nz suffer any damage or other losses as a result of a transaction entered into by a minor, LeanPasta.co.nz reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with LeanPasta.co.nz
Payment Methods and Processing
Transactions are processed via an industry standard secure https connection using third party payment gateway systems. This means that you can be assured that your sensitive data such as credit card numbers will remain confidential because all information is encrypted.
Goods & Services Tax (GST)
All LeanPasta.co.nz purchases include GST as per New Zealand tax policy unless otherwise stated on the Product listing.
Information provided on our site is for information only. Weight Management programmes should be used in conjunction with a balanced diet. If you have a pre-existing medical condition, are pregnant or lactating, consult a health professional prior to use. Always read the label and take as directed.
LeanPasta.co.nz makes every reasonable effort to present accurate information on this Website, however we accept from time to time the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.
Exclusion of warranties and liability
To the extent permitted by law, and without limiting your rights under the Consumer Guarantees Act 1993, LeanPasta.co.nz excludes all:
(a) warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the Website, your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through the Website; and
(b) liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the Website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence). Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.
You agree that if the Products are acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those Products.
Links to 3rd Party Websites
Our website may contain links to other websites that are not owned, operated or controlled by LeanPasta.co.nz
We cannot be responsible for any content accessed via these other sites. Downloading material from some sites may risk infringing intellectual copyright or introduce viruses to your system. Please read the terms and conditions of these other sites.
We make every reasonable effort with our website to keep it free from viruses and errors. However, we do not accept liability for any damage or loss caused to your computer hardware, software, and internet connections through using our website.
No links may be made to this website without the prior written consent of an approved company representative.
Content and Images on our site
Use of any logos, images, icons and service names on this site is prohibited in any manner and may be considered a violation of copyright law.
Vouchers and Coupon Codes
Online vouchers and coupon codes are personal to the user receiving it, and therefore is not transferable, has no monetary value and under no circumstances can it be converted into currency. Vouchers and coupon codes may be expired or cancelled by the Company without prior notice or consent to the user.
When using a coupon code or voucher online, the total value of the order (excluding delivery costs) must be higher than the value of the voucher. No credit can be retained on the voucher.
Under no circumstances can the value of a discount voucher be deducted from an order if that voucher is out of date: no replacement vouchers will be issued.
If you order a product or service as a gift for a friend or relative, we may offer you the opportunity to add a gift message to your purchase. If you choose to use the gift message service, you acknowledge and agree that:
The gift message you instruct us to send on your behalf to a third party will not contain anything which may cause embarrassment or distress to any person or that is otherwise unlawful or objectionable;
You will not impersonate any person, including but not limited to any of our employees or customers;
You are entirely responsible for the text and other content of your gift message and the Company accepts no liability for any such content;
We do not pre-screen messages, but may monitor content from time to time for the purpose of guarding against unlawful or inappropriate gift message; and we have the right to refuse to send messages and to terminate access to the gift message service at any time and without liability to you.
All product expiry and best before dates vary depending on recommended shelf life of each product. We will not deliver products that are expired.
Refunds, Exchanges and Returns
Unless goods are not yet dispatched, we are not able to accept refunds on orders. Goods that are not yet dispatched may be cancelled and payment refunded provided sufficient notice is received and confirmation is issued by the Company that a cancellation and refund is possible.
As we provide perishable foods, we are unable to accept Returns or Exchanges once your order has been placed and goods have been dispatched.
Replacement of Orders
Orders maybe replaced if they, for any reason, have been received in an unsuitable manner. This includes, for example, damaged, leaking, or tampered packaging, that makes the product unsuitable for either storage or eating. You must provide notification to the Company within 24 hours of your order being received should you wish for your goods to be replaced.
Orders not received
If for any reason your order was not received,due to a failure on the courier service used to deliver your order, the Company will send to you a replacement order accordingly.
Phone toll free on 0800 LEAN PASTA between 9:00am-5:00pm Monday to Friday.
Email for general enquiries: contact @ leanpasta.co.nz
Email for media enquiries: media @ leanpasta.co.nz
Email for business an wholesale enquiries: wholesale @ leanpasta.co.nz
Postal Address: PO Box 259 302, Botany. 2163. Auckland.
We reserve the right to make changes to these terms and conditions at any time without prior notifications.